Which tool should be used to import 1,000 articles into Salesforce?

The Import Articles tool is specifically designed for the purpose of importing multiple articles into Salesforce Knowledge. This tool allows users to efficiently upload a large volume of articles while maintaining the necessary formats and metadata associated with each article. It is optimized for handling knowledge base content, which includes features such as article titles, body text, and related categories, making it the ideal choice when dealing with article imports.

When importing knowledge articles, it's crucial to ensure that the structure and relationships between articles are preserved, which the Import Articles tool is tailored to provide. This aids in maintaining the integrity of the knowledge base, ensuring that all relevant articles are correctly linked and formatted as they are imported.

Other tools, like the Data Loader and Import Wizard, are more general-purpose tools intended for bulk data operations across various Salesforce objects, but they don't offer the specialized handling required for knowledge article imports. The Knowledge Transfer tool is used primarily for transferring Knowledge articles between Salesforce environments, not for importing new articles. Therefore, using the Import Articles tool is the most effective and appropriate method for importing a significant number of knowledge articles into Salesforce.