Which community template should be used to allow customers to view the status of their orders?

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The choice of the Customer account portal template is appropriate for allowing customers to view the status of their orders. This template is specifically designed to facilitate customer self-service, providing them with the ability to manage their accounts, view their order history, and track the status of current orders. It is optimized for a user-friendly experience, ensuring that customers can easily navigate through their information and access the specific details they need regarding their orders.

The Customer account portal effectively supports the functionalities that customers expect when monitoring their orders, making it the best fit for this requirement. This template also integrates well with other service features, such as case management and community discussions, enhancing the overall customer experience.

Other community templates, while useful for different purposes, do not specifically cater to the objective of order status visibility in the same context. For instance, the Salesforce tabs and Visualforce template is more generic and requires more customization to meet specific needs. The Customer Service template focuses on providing customer support rather than order management. Lastly, the Partner community template is tailored to support interactions between organizations and their partners, not individual customer experiences.

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