What is the purpose of Enhanced External Services in Salesforce?

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Enhanced External Services in Salesforce are specifically designed to connect Salesforce applications to external services, allowing users to interact with these services seamlessly. This functionality enhances the ability to access real-time or batch data from third-party applications without needing to store that data within Salesforce. In doing so, Enhanced External Services provide the integration framework necessary for Salesforce to communicate directly with external APIs and services.

The main characteristic of Enhanced External Services is the secure and seamless way they facilitate these connections. While the interpretation of option B mentions that it connects to external services but does not secure requests, it overlooks an important aspect — that Enhanced External Services are built to provide security features through Salesforce's infrastructure. Hence, the focus should be on the connectivity and interaction with those external services rather than a lack of security.

The other options address different functionalities. Storing external data securely is not a primary purpose of Enhanced External Services, as their aim is to connect rather than store data. Simplifying user authentication does not accurately represent the core intention of the service. Lastly, increasing data storage capacity is unrelated to the primary goal of Enhanced External Services, as their focus is on connectivity and integration, not directly on data storage solutions.

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