What can bulk macros accomplish?

Bulk macros are designed to perform actions on multiple records simultaneously, which significantly enhances efficiency within various processes. One of the capabilities of bulk macros is to send emails to contacts associated with the selected records. This functionality streamlines communication, especially when dealing with a high volume of cases or other records, allowing users to initiate contact without needing to handle each record individually.

The other options, while relevant to case management processes, do not accurately reflect the primary functions of bulk macros. Creating new cases automatically involves different automation tools and processes, rather than the batch processing capacity of bulk macros. Tracking case resolution times falls under reporting and analytics functionalities, not bulk macros. Similarly, while speeding up data entry is a benefit of using macros in certain contexts, bulk macros specifically focus on taking actions like sending emails rather than directly enhancing data entry workflows. Therefore, the ability of bulk macros to send emails to contacts aligns perfectly with their intended use in maximizing efficiency in handling multiple records at once.