How many CSV files should be created for a diverse set of article types?

Creating multiple CSV files, one for each article type, is beneficial for several reasons. Different article types may have unique fields and formats that need to be captured to ensure proper organization and categorization. By separating articles into distinct files, it becomes easier to manage, update, and maintain the data for each specific article type without the risk of confusion or data integrity issues.

This approach also enhances data processing efficiency. When importing data into a system, having separate CSV files allows the system to better interpret the structure and content of each article type. This reduces the likelihood of errors during import processes, as each CSV file can align directly with the corresponding fields expected by the service cloud system.

Additionally, managing multiple CSV files allows for more targeted adjustments over time as each article type might evolve or require updates independently of the others. Overall, this method supports clear data governance and facilitates a smoother workflow for creating and managing various article types within the service cloud.